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COPs, MOPs and SOPs

QM — Quality Manual (includes Policy Statements and general things about the QMS of the company)
POL — Policy Statements
SOP — Standard Operating Procedures (explain the function and responsibilities of a process in gerneral; one SOP can contain one or more WIs)
WI — Work Instruction (explain in detail the steps of a process)
COP — Customer Oriented Processes (all processes which are important to fulfill the customers expectations)
MOP — Measure of Processes (COP and SOP)

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